December 5 NFPA Webinar: A Paralegal’s Guide to Client Communications Using Both Ethical and Practical Approaches

About the Webinar

In most law offices, paralegals are usually the people on the “front lines” when it comes to client interaction. So, effective client communication skills are imperative for a paralegal’s professional growth and success. This one hour webinar contains both ethical, and, even more importantly, practical tips on how to better communicate with clients. Hone your skills on setting guidelines for client contact expectations, dealing with clients in crisis and angry clients, and how to solve the eternal game of “phone tag.” Also learn from a lawyer who’s owned his own law business for 20 years how to get your supervising attorney to “help you, help him/her” to give you the “buy in” that you need to create better communication practices.

Start Time 1 PM Eastern / 10 AM Pacific
Presented using GoToWebinar
NFPA Approved for 1 hour CLE, .5 of which is Ethics

About the Speaker

Andrew J. Garcia, co-founder and managing partner of Phillips│Garcia in Dartmouth, MA, has been a practicing attorney since 1991. He focuses his practice on: consumer rights; serious personal injury; plaintiff’s civil litigation; estate and probate litigation; and corporate advice to small business. He has appeared on MSNBC, FOXNews and local news broadcasts, and his firm’s cases have been featured in many publications, including the New York Times. Mr. Garcia is an Adjunct Professor at Suffolk University Law School, and annually lectures law school graduates and attorneys preparing for the Rhode Island bar exam through the Thomson Reuters│BARBRI Bar Review Program.

Cancellation and refunds:

Cancellations may be made up to 24 hours before the webinar with a full refund minus a $5 administrative fee. Within 24 hours of the webinar start, cancellations receive no refunds.

modified 11/5/2013

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